Privacy Statement (UK)

This privacy statement was last updated on 13.07.26 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://bodyunity.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

• A first and last name
• An email address
• A telephone number
• Medical information
• Sex
• Date of birth

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Minimum of 8 years after the treatment ends in line with medical record storage

1.2 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

• IP Address
• Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.3 To be able to offer personalised products and services

For this purpose we use the following data:

• IP Address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.4 Payments

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Medical information
• Sex

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

• A first and last name
• An email address
• A telephone number
• Date of birth
• A home or other physical address, including street name and name of a city or town
• Sex
• Medical information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Minimum of 8 years after the treatment ends in line with medical record storage

1.6 To be able to comply with legal obligations

For this purpose we use the following data:

• A first and last name
• An email address
• A telephone number
• Date of birth
• Sex
• Medical information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Minimum of 8 years after the treatment ends in line with medical record storage

1.7 To sell or share data with a third party

For this purpose we use the following data:

• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share this data with processors and with other third parties for which consent must be obtained.

Processors

Name: Jane Software Inc.
Country: Canada
Purpose: Provision of our practice management, patient administration, online booking, appointment communication and clinical record platform
Name: Email Blaster UK Ltd / EmailBlaster
Country: United Kingdom
Purpose: Hosting and distribution of email newsletters and marketing communications, management of mailing lists, unsubscribe requests and campaign reporting
Name: Kinsta
Country: United States
Purpose: Hosting, securing, maintaining and delivering our website, including server logging, backups and technical support
Name: Microsoft 365
Country: United States
Purpose: Transmission and delivery of emails generated through our website, including enquiries and administrative notifications
Name: Stripe Payments UK Ltd and associated Stripe entities
Country: United Kingdom / United States
Purpose: Secure processing of card payments, refunds, fraud prevention and transaction administration
Name: Elfsight, SL
Country: Spain
Purpose: Provision, hosting and delivery of interactive website widgets, including displaying third-party content, collecting widget submissions where enabled, service operation, security, troubleshooting and usage analytics

Third parties

Name: Google Ireland Limited and associated Google companies
Country: Ireland / United States
Purpose: Website analytics, audience measurement, advertising attribution, conversion measurement, campaign optimisation and delivery of relevant advertising
Data: IP address, cookie and device identifiers, browser and device information, website pages viewed, interactions, referral source, advertising click identifiers, approximate location and conversion informationName: Microsoft Corporation and associated Microsoft companies
Country: United States / Ireland
Purpose: Website usage analysis, session replay, heatmaps, troubleshooting and understanding how visitors interact with our website
Data: IP address, cookie and device identifiers, browser and device details, page views, clicks, scrolling, mouse movements, navigation behaviour, approximate location and technical informationName: Google Ireland Limited
Country: Ireland / United States
Purpose: Display of interactive maps and/or video content embedded on our website
Data: IP address, device and browser information, page viewed, interaction information, cookie identifiers and approximate location

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• (START)TLS / SSL / DANE Encryption

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

10. Data Protection Officer

Our Data Protection Officer has been registered with the Information Commissioner’s Office. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Has Housein, or via has@ex.combodyunity.com.

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Body Unity Ltd
Unit 4 Zodiac, Boundary Way, Hemel Hempstead, Hertfordshire, HP2 7SJ
United Kingdom
Website: https://bodyunity.co.uk
Email: hello@ex.combodyunity.com
Phone number: 01442 793333